A small feature list would be haunting.
Trying it on your own site is the headline — but once it’s live, your ghostwriter does a lot more. Here’s the whole toolkit.
Set it up in minutes
No forms, no training data to prepare — point it at your site and go.
Learns your website
Type your URL and it reads your pages, products and policies — then answers from them.
Upload your docs
Add PDFs and documents — returns policies, size guides, FAQs — to teach it more.
Conversational setup
A two-minute chat sets your business type, tone and topics. That’s the whole onboarding.
Picks up your branding
It detects your colours and logo from your site while it crawls — no design work.
Make it yours
Shape a ghostwriter that sounds like your brand, not a robot.
Personality & tone
Give it traits, a voice and a name — playful, precise, whatever fits your brand.
Topics on and off limits
Tell it what to lean into and what to steer clear of. It respects both.
Custom greeting
Set the first line every visitor sees when the chat opens.
Answers customers trust
Grounded, fast and safe — the part that has to be right.
Answers with sources
Replies come from your real content, with the page they’re drawn from — never made up.
Live Shopify order status
Connect Shopify and it answers “where’s my order?” with real, verified tracking.
Types as it thinks
Streaming replies start in about a second — no spinner, no dead air.
Safe by default
Always-on safety rules plus moderation keep it on-brand, appropriate and un-hijackable.
Turn chats into customers
Every conversation is a chance to capture a lead.
Human handoff
When a visitor wants a person, it collects their email and offers to connect them.
Instant lead alerts
Each captured lead emails you right away — hit reply and it reaches the customer.
Leads dashboard
Every lead in one place, with a status you can mark as you follow up.
Always improving, always informed
It keeps learning, and keeps you in the loop.
Weekly auto re-sync
It re-reads your site every week so answers never go stale — set it and forget it.
Questions it couldn’t answer
See exactly where it struggled, so you know what to add to its knowledge.
Answer ratings
Customers rate replies with a thumb; you see what’s landing and what isn’t.
Weekly digest email
A short weekly summary of conversations, leads and ratings — without logging in.
Fair by design
The stuff that shouldn’t need saying — but does.
1 message = 1 message
No credits, no multipliers, no auto-upgrades, no charge when a customer goes quiet.
Hosted in the UK
Your account, knowledge base and customer conversations stay in the UK, GDPR-first.
Run multiple bots
One dashboard, a separate assistant per store or brand.
One-line install
Paste a single script tag. Works on Shopify, WooCommerce or any custom site.
Best way to see it? Try it.
Type your URL and watch your bot learn your site — before you make an account.