A small feature list would be haunting.
Trying it on your own site is the headline — but once it’s live, your ghostwriter does a lot more. Here’s the whole toolkit.
Set it up in minutes
No forms, no training data to prepare — point it at your shop and go.
Learns your website
Type your URL and it reads your pages, products and policies — then answers from them.
Upload your docs
Add PDFs and documents — returns policies, size guides, FAQs — to teach it more.
Conversational setup
A two-minute chat sets your business type, tone and topics. That’s the whole onboarding.
Picks up your branding
It detects your colours and logo from your site while it crawls — no design work.
Make it yours
Shape a ghostwriter that sounds like your shop, not a robot.
Personality & tone
Give it traits, a voice and a name — playful, precise, whatever fits your brand.
Topics on and off limits
Tell it what to lean into and what to steer clear of. It respects both.
Your colours & logo
Match the widget to your storefront so it feels built-in, not bolted-on.
Custom greeting
Set the first line every visitor sees when the chat opens.
Answers customers trust
Grounded, fast and safe — the part that has to be right.
Answers with sources
Replies come from your real content, with the page they’re drawn from — never made up.
Live Shopify order status
Connect Shopify and it answers “where’s my order?” with real, verified tracking.
Types as it thinks
Streaming replies start in about a second — no spinner, no dead air.
Safe by default
Always-on safety rules plus moderation keep it on-brand, appropriate and un-hijackable.
Turn chats into customers
Every conversation is a chance to capture a lead.
Human handoff
When a visitor wants a person, it collects their email and offers to connect them.
Instant lead alerts
Each captured lead emails you right away — hit reply and it reaches the customer.
Leads dashboard
Every lead in one place, with a status you can mark as you follow up.
Always improving, always informed
It keeps learning, and keeps you in the loop.
Weekly auto re-sync
It re-reads your site every week so answers never go stale — set it and forget it.
Questions it couldn’t answer
See exactly where it struggled, so you know what to add to its knowledge.
Answer ratings
Customers rate replies with a thumb; you see what’s landing and what isn’t.
Weekly digest email
A short weekly summary of conversations, leads and ratings — without logging in.
Fair by design
The stuff that shouldn’t need saying — but does.
1 message = 1 message
No credits, no multipliers, no auto-upgrades, no charge when a customer goes quiet.
Hosted in the UK
Your account, knowledge base and customer conversations stay in the UK, GDPR-first.
Run multiple bots
One dashboard, a separate assistant per store or brand.
One-line install
Paste a single script tag. Works on Shopify, WooCommerce or any custom site.
Best way to see it? Try it.
Type your URL and watch your bot learn your shop — before you make an account.